Return and Refund Policy
At Tagless Design Studio by SUBY RAJU VAIDYA, we are committed to ensuring your complete satisfaction with every purchase. If you need to exchange or return an item, please review our policy below to understand the steps and conditions.
Conditions for Exchange and Return
- Size Issues:
- If the item you received does not fit as expected, you can request an exchange for a different size.
- Wrong or Damaged Items:
- In the event that you receive the wrong item or if the item arrives damaged, we will gladly replace it with the correct item or a new one.
How to Request an Exchange or Return
- Initiate the Request:
- Contact our customer service team at support@taglessdesigns.com within 7 days of receiving your order to initiate an exchange or return.
- Provide your order number, details of the item(s) you wish to exchange or return, and the reason for the exchange or return.
- Return the Item:
- Pack the item securely in its original packaging, including all tags, accessories, and documentation.
- Ship the item back to us using a trackable shipping method. The return shipping address will be provided by our customer service team.
- Processing the Exchange or Return:
- Once we receive the returned item, our team will inspect it to ensure it is in its original condition.
- For exchanges: As soon as we receive confirmation from our courier partner that they have received the returned item, we will ship the replacement item to you.
- For returns: We will process the refund once the returned item is received and inspected.
Refund Details
- Refund Method:
- Refunds will be issued to the original payment method or directly to your bank account, based on your preference.
- Refund Timeline:
- Please allow 5-7 business days for the refund to be processed once we receive and inspect the returned item.
Additional Information
- Shipping Costs:
- The cost of returning the item to us is the responsibility of the customer, except in cases where the item received was incorrect or damaged.
- We will cover the shipping costs for sending replacement items to you.
- Non-Returnable Items:
- Certain items, such as personalized or custom-made products, may not be eligible for returns or exchanges unless they arrive damaged or defective.
Contact Us
If you have any questions about our return and refund policy, please do not hesitate to contact our customer service team at info@taglessdesigns.com. We are here to assist you and ensure your shopping experience with Tagless Design Studio by SUBY RAJU VAIDYA is seamless and enjoyable.
Thank you for shopping with us!